Conventionally the most shared technique of coaching involves a coach meeting one-to-one with clients. However in today’s world we have seen a vast rise in online, email and telephone meetings emerging as an alternative and more suitable way to access coaching.
Although coaching face to face can build rapport successfully, but online, email and telephone coaching can offer individuals the same level of support and discretion, as well as abundant supplementary benefits.
Specifically, telephone and online coaching has proven highly effective for resolving some of the main challenges related with receiving coaching in a traditional setting:
Convenience – There is more flexibility thus time available with online or telephone coaching, and this means sessions can be arranged with minimum prior notice.
Affordability – Although telephone conversations will include a minimum fee, commonly online and telephone coaching is less expensive for both parties. Costs such as travelling expenses, team members and venue use are routinely vanished.
Inconspicuousness – Online and telephone coaching offer the client a higher level of privacy as well as leaving them the option to remain anonymous. This is advantageous for clients who may feel uncomfortable in a face to face setting – particularly when responding personal questions about themselves.
Better connection –Often we find that coaching phone or via email diminishes interruptions and provides improved connection with the client. This may help to progress the effectiveness of the coaching service and endorse healthier results.
Flexibility -Online and telephone sessions can be offered at more flexible times than face to face coaching.
Convenience –As a client you can receive support from the luxury of your own home, or wherever it is that they are – as long as there is Internet and a phone connection available. This is an immensely advantageous. In particular, if you fall into an of these categories we can now connect with you; Housebound and/or disabled individuals, Parents who struggle with childcare, people who travel frequently and would struggle to arrange face to face meetings, People living in remote areas. Hearing impaired – email coaching mean that an interpreter will not be required.
With numerous individuals now online on a daily basis – either for relaxation or work – email and telephone coaching are perfect substitutions to many of the trials some people encounter when trying to organise face to face sessions.
Email coaching permits a client to work with a coach through an email conversation. The procedure classically includes the client typing out the issue they would like to work on, followed by a diligently considered response from their coach. This will include recommendations, questions, and resources to encourage the client to move forward. Goals will be shaped and a plan of exercises will be established to keep the client accountable.
You can email your coach at any time to keep them updated on development or to pursue supplementary support and information. This gives them the freedom to document what is on their mind as it happens.
A coach will commonly aim to get back to their clients within a 24-hour period during the working week.
Email coaching will typically follow this protocol;
• The coach will request some background information about the client.
• Coach will establish if email coaching is the suitable coaching method for the client, conditional on their requirements, goals and preferences.
• Rules on how many times the client can email the coach.
• The period in which the client can anticipate a response.
• Fees – what is the cost of each email exchange?
• Privacy and confidentiality policy.
• Cancellation policy.
Online coaching fundamentally denotes any form of coaching that is conducted over the Internet. This can be conversation via the telephone, or it could be over a skype that allows a coach to talk to their client in real time.
Online coaching is a perfect way for people to search for confidential and professional support at any time that suits their schedule. They can appreciate the flexibility of arranging sessions, or completing queries and exercises at times most suitable for them. Online coaching also guarantees that individuals can access coaching if, they cannot attend a traditional face to face setting.
Telephone coaching is very much the same as face to face coaching but is conducted over the telephone.
Telephone coaching sessions eradicate the challenges presented by face to face coaching. This makes the service much more available and opportune – predominantly for those who cannot be present for face to face coaching sessions.
How does telephone coaching work?
The client simply contacts the coach so that a brief conversation can be had about the subject they require coaching for. The coach will also typically outline their confidentiality policy as well as overall information such as cancellation policy.
Once telephone coaching is absolutely agreed upon, the coach will organise forthcoming telephone meetings at times to suit the client. During these sessions, a coach will talk to clients about their lifestyle and will evaluate their circumstances and anxieties. This information will then be used to formulate exact goals and plans, which will be applied, studied and revised across an agreed number of telephone coaching sessions.